Open Positions
About USA Volleyball
Would you like to work in the Olympic/Paralympic movement with one of the most successful organizations serving one of the fastest growing and exciting sports in the world? USA Volleyball (USAV) is the national governing body for beach, indoor, sitting, snow, and para-beach volleyball in the United States with more than 400,000 members, responsible for selecting the Olympic and Paralympic volleyball teams. USA Volleyball also supports a network of regional associations, youth and junior programs, national championships, coaching and officials training, grassroots development, and the SafeSport initiative.
USAV is an equal opportunity employer committed to increasing the diversity of its community. We do not discriminate on the basis of race, color, national origin, gender, age, religion, gender identity or expression, disability, or sexual orientation in our programs and activities or our employment practices. To learn more about USAV’s diversity, equity and inclusion efforts, please visit our DEI page.
Job Description
Assists the Member Services Customer Support Team and Regions in all areas associated with membership. Additional hours may be required to include nights, weekends and holidays. The position is located in Colorado Springs, Colorado.
Summary of Duties and Responsibilities include but are not necessarily limited to:
• Provide timely and pleasant customer service to constituents.
• Assist in responding to emails received from our regions, club directors, members etc.
• Assist in the answering of phone calls for the Member Services and Events departments.
• Respond to help desk tickets received in the USA Volleyball Academy help desk.
• Assist with the creation of region memberships during season transition.
• Assist with season setup for regions during season transition.
• Assist with membership registration process for USA Volleyball employees, USAV BOD & USAV BOD Committees, NTDP participants, Arbitrators, event ICs etc.
• Processes refund requests from our members.
• Submits and codes invoices from NCSI for payment for background screenings.
• Assist with membership verification for international transfers.
• Assist with responding to emails received in the Events Department email when the Events Team is traveling.
• Post tournament results on the website.
• Assist in the warehouse as needed.
• Other duties and projects as assigned.
Qualifications
• Strong organizational skills with attention to detail
•Ability to work independently or on a team
• Ability to prioritize competing tasks
• Self-starter, takes initiative to solve problems
• Possess intermediate level experience with Microsoft Office Suite, especially Excel
• Ability to provide exceptional customer service to staff, partners and customers of USAV
• Must be able to successfully pass a USAV background screening (prior to hire date).
• Must successfully complete SafeSport training within two weeks of hire date and remain current.
Salary: $18-$20/hour
Benefits
USAV offers a comprehensive benefits package to all full-time employees to include:
• Personal Time Off (employees in the first 5-year mark will accrue 8 hours each pay period up to a maximum of 17 days).
• Up to 15.5 paid holidays per year
• 403B retirement plan – currently matching up to 8%
• Health Benefits (medical, dental, vision). No monthly premiums are deducted for employee-only health benefits. An opt-out rebate is provided to employees waiving USAV medical coverage should they already have coverage with a qualified group health plan.
• Paid Parental leave
• Robust EAP and wellness program
• Employer paid life insurance
• Active DEI, Social and Wellness committees
• Benefits may be modified or discontinued from time to time at the company’s discretion as permitted by law
Applications accepted online only. Phone calls not accepted. Applications must be received by no later than Friday, April 4, 2025. Please ensure your cover letter addresses your interest in USAV and the position.
About USA Volleyball
Would you like to work in the Olympic/Paralympic movement with one of the most successful organizations serving one of the fastest growing and exciting sports in the world? USA Volleyball (USAV) is the national governing body for beach, indoor, sitting, snow, and para-beach volleyball in the United States with more than 400,000 members, responsible for selecting the Olympic and Paralympic volleyball teams. USA Volleyball also supports a network of regional associations, youth and junior programs, national championships, coaching and officials training, grassroots development, and the SafeSport initiative.
USAV is an equal opportunity employer committed to increasing the diversity of its community. We do not discriminate on the basis of race, color, national origin, gender, age, religion, gender identity or expression, disability, or sexual orientation in our programs and activities or our employment practices. To learn more about USAV’s diversity, equity and inclusion efforts, please visit our DEI page.
Job Description
The Coordinator, Officials Development is a regular full-time position reporting to the Director, Officials Development. The role contributes to all aspects of Officials Development programming and is primarily responsible for providing customer, administrative, and logistical support. Cross departmental support is expected of all positions. Extended hours may be required to include nights, weekends and holidays.
The position is located in Colorado Springs.
Summary of Duties and Responsibilities include but are not necessarily limited to:
- Provide administrative support for all officials’ training and educational programs (indoor, outdoor and sitting).
- Provide administrative support for officials’ registrations for indoor national championships, indoor national qualifiers, and outdoor events.
- Ensure eligibility requirements and credentials are completed
- Ensure all officials have completed coursework and tournament procedures modules.
- Audit and update records in USAV’s Member Management System and USAV database for all officials’ certification requirements, national clinic attendance, and new certified candidates.
- Work with our USAV Housing partner to secure housing for officials at national events and provide ongoing support.
- Maintain communication with officials and housing partner regarding housing issues during USAV owned events.
- Allocate equipment and apparel (VIK) for officials and associated independent contractors at qualifiers and national championship events
- Pack approximately 1400 individual referee VIK for distribution at events.
- Responsible for coordination of official’s event logistics to include packing, shipping supplies to clinics, camps and national events, and all associated fees.
- Provide administrative support for officials and independent contractors with logistics, materials and record keeping at USAV owned qualifier and championship events for all disciplines.
- Collaborate with cross-functional teams: Work closely with Marketing, Communications, and ELearning staff to develop and maintain comprehensive training, education, examination, and development materials for all disciplines, ensuring seamless integration across the website and the academy
- Coordinate and publish communications: Oversee the content coordination and assist in the publication of the Officials Newsletter and campaigner communications, ensuring timely and effective dissemination of information to relevant stakeholders.
- Promote officials and officiating via social media platforms.
- Launch surveys gathering critical feedback from stakeholders regarding our programs and events, enhancing USAV’s understanding of stakeholder experience and informing future improvements.
- Work with arbitrators, head officials, rules interpreter, and the USAV Rules Commission to update and maintain officials case books.
- Provide administrative support to the Officials Assembly and Commissions as needed.
- Other duties and projects as assigned.
Qualifications
- Bachelor’s degree in sport management, business administration, related degree or equivalent work experience.
- Minimum three years of relevant work experience.
- Working knowledge of Microsoft Office programs, Adobe Suite and social media programs.
- Possess excellent written, verbal and organizational skills with an attention to detail.
- Ability to provide exceptional customer service to staff, partners and customers of USAV.
- Ability to work independently or on a team and be able to prioritize competing tasks.
- Strong organizational and communication skills with attention to detail.
- Must successfully pass a USAV background screen (prior to hire date).
- Must complete SafeSport training within two weeks of hire date and keep current as a condition of continued employment.
Preferred Qualifications
- Volleyball and/or officiating experience is a plus.
Salary: $22.00 to $24.00 per hour.
Benefits
USAV also offers a comprehensive benefits package to all full-time employees to include:
- Paid Time Off
- Up to 15.5 paid holidays per year
- 403B retirement plan (currently matching up to 8%)
- Health Benefits (medical, dental, vision) No monthly premiums are deducted for employee only health benefit.
- An opt-out rebate is provided for employees waiving USAV medical coverage should they already have coverage with a qualified group health plan
- Parental leave
- Robust EAP and wellness program
- Employer paid life insurance
- Active DEI, Social and Wellness Committees
- Benefits may be modified or discontinued from time to time at the company’s discretion as permitted by law
Applications accepted online only. Phone calls not accepted. Applications must be received by no later than March 28, 2025. Please ensure your cover letter addresses your interest in USAV and the position.
About USA Volleyball
Would you like to work in the Olympic/Paralympic movement with one of the most successful organizations serving one of the fastest growing and exciting sports in the world? USA Volleyball (USAV) is the national governing body for beach, indoor, sitting, snow, and para-beach volleyball in the United States with more than 400,000 members, responsible for selecting the Olympic and Paralympic volleyball teams. USA Volleyball also supports a network of regional associations, youth and junior programs, national championships, coaching and officials training, grassroots development, and the SafeSport initiative.
USAV is an equal opportunity employer committed to increasing the diversity of its community. We do not discriminate on the basis of race, color, national origin, gender, age, religion, gender identity or expression, disability, or sexual orientation in our programs and activities or our employment practices. To learn more about USAV’s diversity, equity and inclusion efforts, please visit our DEI page.
Job Description
The Operations Assistant, National Team Development Program (NTDP) is a regular full-time position reporting to Director, Indoor NTDP. This position is responsible for safe efficient coordination and operation of warehouse logistics as well as the coordination of essential activities, projects, and logistics for the National Team Programs to align with the NTDP mission to identify, recruit, and accelerate the development of high potential youth volleyball players to strengthen our National Team programs to achieve sustained competitive excellence. Cross departmental collaboration and support is a general expectation of all USAV employees.
The ideal candidate will be able to demonstrate a growth mindset and the ability to handle multiple
competing demands. This position requires the ability to work at the USA Volleyball Warehouse to lead the tracking of inventory, packing and shipping to programs in addition to other responsibilities.
This position is located in Colorado Springs, CO.
Summary of Duties and Responsibilities include but are not necessarily limited to:
- Organize, pack, and ship equipment for regional, national, and international events. Lead the
receiving and tracking of NTDP gear and equipment inventory. - Conduct operations in a manner that promotes safety and in accordance with OSHA and MSDS standards
- Develop and communicate warehouse activity processes.
- Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship).
- Receive and process warehouse deliveries (notify, unload, label, store).
- Coordinates with USAV Staff to fulfill NTDP equipment and apparel needs
- Communication inventory levels for all VIK (apparel) and NTDP equipment, shipping and supplies to inform budget lines.
- Support NTDP event logistics and operations on-site with possible travel up to 5-10%.
- Communicate logistics and event details effectively to NTDP athletes, families, coaches, staff, USAV administration, and the wider volleyball community virtually or in person at NTDP events
- Other duties and projects as assigned.
Qualifications
- High School diploma or equivalent GED level credential
- Minimum of 2 years’ work experience with warehouse operations, logistics or equipment management.
- Demonstrated proficiency with inventory software and database systems.
- Be able to safely and comfortably lift 50 pounds.
- Must be proficient with Microsoft Office Suite, especially Excel.
- Strong attention to detail and organizational skills.
- Strong communication skills and willingness to work within a team.
- Must successfully pass a USAV background screen (prior to hire date).
- Must complete SafeSport training within two weeks of hire date and keep current as a condition of continued employment.
Preferred Qualifications
- Work or internship experience within a collegiate, professional, or Olympic Sports Organization(s) is preferred.
- Experience leading volunteers, teams of peers, or other supervisory experience a plus
- Prior experience working in the Front Rush inventory management system is a plus.
- Prior experience in supply chain operations
Salary: $18-$20/hr
Benefits
USAV also offers a comprehensive benefits package to all full-time employees to include:
- Paid Time Off (employees in the first 5-year mark will accrue 8 hours each pay period up to a
maximum of 17 days) - Up to 15.5 paid holidays per year
- 403B retirement plan (currently matching up to 8%)
- Health Benefits (medical, dental, vision) No monthly premiums are deducted for employee only health benefit. An opt-out rebate is provided for employees waiving USAV medical coverage should they already have coverage with a qualified group health plan
- Paid Parental leave
- Robust EAP and wellness program
- Employer paid life insurance
- Active DEI, Social and Wellness Committees
- Benefits may be modified or discontinued from time to time at the company’s discretion as permitted by law
Applications accepted online only. Phone calls not accepted. Applications must be received by no
later than Friday, March 28, 2025. Please ensure your cover letter addresses your interest in USAV
and the position.